INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will match the picture as closely as possible. However, since our items are handcrafted and made from natural materials, slight variations in color, texture, or finish may occur, adding to the uniqueness and authenticity of each piece.

Where can I view my sales receipt?

You can view and download your sales receipt from your account on our website. Simply log in, go to the "Orders" section, and select the relevant order to access your receipt. If you checked out as a guest, the receipt will be sent to the email address you provided at checkout.

Will you restock items indicated as “out of stock?”

Yes, we strive to restock popular items as quickly as possible. However, because many of our products are handcrafted, restocking times may vary. For specific inquiries, feel free to contact us, and we’ll do our best to provide an estimated restock date.

Where can I ship my order?

We ship orders to most locations worldwide. During checkout, you can enter your shipping address to see if delivery is available to your area. If you have specific shipping requirements or questions, please contact our customer support team for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

📍 Address:
Atatürk Caddesi 23B
Iznik, Bursa, Turkey

📞 Phone:
+90 531 733 6570

✉️ Email:
sales@living-traditions.com

📸 Instagram:
@livingtraditions_en